/* ALPES canlı destek */
.alpes-livechat-launcher{
  position:fixed;right:20px;bottom:88px;z-index:94;
  min-height:48px;padding:0 17px;border:0;border-radius:999px;
  display:none;align-items:center;gap:10px;
  background:#102b45;color:#fff;box-shadow:0 16px 38px rgba(16,43,69,.28);
  font:800 12px/1 Inter,Arial,sans-serif;letter-spacing:.035em;cursor:pointer;
}
.alpes-livechat-launcher.is-visible{display:inline-flex}
.alpes-livechat-launcher:hover{transform:translateY(-2px);background:#0b2238}
.alpes-livechat-dot{width:9px;height:9px;border-radius:50%;background:#20d66d;box-shadow:0 0 0 5px rgba(32,214,109,.14)}
.alpes-livechat-badge{display:none;min-width:20px;height:20px;padding:0 6px;align-items:center;justify-content:center;border-radius:999px;background:#e11d2e;color:#fff;font-size:10px}
.alpes-livechat-badge.is-visible{display:inline-flex}
.alpes-livechat-panel{
  position:fixed;right:20px;bottom:146px;z-index:95;width:min(380px,calc(100vw - 28px));height:520px;max-height:calc(100vh - 180px);
  display:none;grid-template-rows:auto 1fr auto;background:#fff;border:1px solid #dbe4ec;border-radius:22px;
  overflow:hidden;box-shadow:0 28px 75px rgba(7,26,44,.24);color:#17314a;font-family:Inter,Arial,sans-serif;
}
.alpes-livechat-panel.is-open{display:grid}
.alpes-livechat-head{padding:17px 18px;background:linear-gradient(135deg,#102b45,#17486f);color:#fff;display:flex;align-items:center;justify-content:space-between;gap:14px}
.alpes-livechat-title{display:flex;align-items:center;gap:11px}
.alpes-livechat-title b{display:block;font-size:14px}.alpes-livechat-title small{display:block;margin-top:3px;color:#d4e2ed;font-size:11px}
.alpes-livechat-head .alpes-livechat-dot{flex:none}
.alpes-livechat-close{width:34px;height:34px;border:1px solid rgba(255,255,255,.18);border-radius:50%;background:rgba(255,255,255,.08);color:#fff;font-size:20px;cursor:pointer}
.alpes-livechat-body{padding:16px;overflow:auto;background:#f4f7fa;display:flex;flex-direction:column;gap:10px}
.alpes-livechat-welcome{padding:12px 13px;border-radius:14px 14px 14px 4px;background:#fff;border:1px solid #e2e9ef;color:#516779;font-size:12px;line-height:1.55;max-width:88%}
.alpes-livechat-msg{max-width:82%;padding:10px 12px;border-radius:14px;font-size:12px;line-height:1.5;white-space:pre-wrap;word-break:break-word}
.alpes-livechat-msg.visitor{align-self:flex-end;background:#173f62;color:#fff;border-bottom-right-radius:4px}
.alpes-livechat-msg.operator{align-self:flex-start;background:#fff;border:1px solid #dfe7ed;color:#17314a;border-bottom-left-radius:4px}
.alpes-livechat-msg time{display:block;margin-top:4px;font-size:9px;opacity:.65}
.alpes-livechat-foot{padding:12px;background:#fff;border-top:1px solid #e1e7ed}
.alpes-livechat-name{width:100%;height:36px;margin-bottom:8px;padding:0 11px;border:1px solid #d6e0e8;border-radius:10px;background:#f8fafb;color:#17314a;font-size:12px;outline:none}
.alpes-livechat-compose{display:grid;grid-template-columns:1fr auto;gap:8px}
.alpes-livechat-input{min-width:0;min-height:42px;max-height:92px;padding:11px 12px;border:1px solid #d6e0e8;border-radius:12px;resize:none;outline:none;color:#17314a;font-size:12px;background:#fff}
.alpes-livechat-input:focus,.alpes-livechat-name:focus{border-color:#7f9bb1;box-shadow:0 0 0 3px rgba(25,75,114,.08)}
.alpes-livechat-send{min-width:68px;border:0;border-radius:12px;background:#e11d2e;color:#fff;font-size:11px;font-weight:900;cursor:pointer}
.alpes-livechat-send:disabled{opacity:.55;cursor:not-allowed}
.alpes-livechat-note{margin-top:7px;color:#8192a0;font-size:9px;line-height:1.4}
@media(max-width:640px){
 .alpes-livechat-launcher{right:14px;bottom:82px;min-height:46px;padding:0 14px}
 .alpes-livechat-panel{right:10px;bottom:138px;width:calc(100vw - 20px);height:min(520px,calc(100vh - 160px));border-radius:18px}
}

.alpes-livechat-typing{display:none;margin:0 0 7px 2px;color:#16794c;font-size:10px;font-weight:800}.alpes-livechat-typing.show{display:block;animation:typingPulse 1s ease-in-out infinite alternate}@keyframes typingPulse{from{opacity:.55}to{opacity:1}}

@media(max-width:480px){
 .alpes-livechat-launcher{right:10px;bottom:max(72px,calc(62px + env(safe-area-inset-bottom)));min-height:44px;padding:0 13px}
 .alpes-livechat-panel{inset:0!important;width:100vw!important;height:100dvh!important;max-height:none!important;border:0!important;border-radius:0!important}
 .alpes-livechat-head{padding:max(13px,env(safe-area-inset-top)) 14px 13px}
 .alpes-livechat-body{padding:12px;overscroll-behavior:contain}
 .alpes-livechat-msg{max-width:88%;font-size:14px}
 .alpes-livechat-foot{padding:9px max(9px,env(safe-area-inset-right)) calc(9px + env(safe-area-inset-bottom)) max(9px,env(safe-area-inset-left))}
 .alpes-livechat-name,.alpes-livechat-input{font-size:16px}
 .alpes-livechat-compose{grid-template-columns:minmax(0,1fr) 72px}
 .alpes-livechat-send{min-height:46px}
}